Refund and Returns Policy

for Sree Laxmi Vilas

Refund and Returns Policy for Sree Laxmi Vilas

At Sree Laxmi Vilas, we strive to ensure our guests have a pleasant and hassle-free experience. This Refund and Returns Policy outlines the terms under which refunds may be issued and the process for cancellations or modifications.

1. Cancellation and Refund Policy

  • Free Cancellation:
    Guests may cancel their reservation free of charge up to [insert time frame, e.g., 48 hours] before the check-in date.
  • Late Cancellation:
    Cancellations made within [insert time frame] of the check-in date or no-shows will incur a charge of [percentage or fixed amount], as per the booking terms.
  • Refund Timeline:
    Refunds, if applicable, will be processed within [insert timeframe, e.g., 7-10 business days] to the original payment method.
  • Non-Refundable Rates:
    Certain promotional or discounted rates may be non-refundable. Guests are advised to review the booking terms before confirming their reservation.

2. Early Check-Out Policy

  • Guests checking out before the scheduled departure date may not be eligible for a refund for the unused nights.
  • Refunds, if considered, are at the discretion of hotel management.

3. Modification of Reservations

  • Reservation modifications, such as changes to dates or room types, are subject to availability and may incur additional charges.
  • Refunds for reduced stays after modifications will follow the cancellation policy.

4. Refund Exceptions

Refunds may not be issued in the following cases:

  • Guest dissatisfaction due to personal preferences not communicated to the hotel.
  • Failure to comply with the hotel's terms and conditions, including no-show policies.
  • Force majeure events, such as natural disasters, government actions, or other circumstances beyond the hotel’s control.

5. Process for Requesting a Refund

To request a refund, please contact us directly via email or phone with the following details:

  • Guest name
  • Reservation number
  • Check-in and check-out dates
  • Reason for cancellation or refund request

6. Contact Information

For assistance with refunds, cancellations, or modifications, please reach out to us:

  • Email: sreelaxmivilas8gmail-com
  • Phone: +91 99940 42885
  • Address: 102F/24 , DHANASEKARAN NAGAR ,TUTICORIN, 628002 Tuticorin, India

We appreciate your understanding and cooperation. If you have any questions regarding our Refund and Returns Policy, feel free to contact us. Thank you for choosing Sree Laxmi Vilas for your stay!

Scroll to Top